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Non-name card verification
If you want to verify a bank card with no name on it, you need to upload a document showing the information about this card such as the number, the validity period, and the card owner’s name. Importantly, you need to hide a part of the card...
How to make bank card photo?
First of all, make sure that the place where you are taking a photo is well lit. If your bank card is of a dark color, put it on a light surface, and vice versa put a light-color card on a dark surface. The information on a card should be r...
Rejection of card verification
Please read the email we have sent you. It explains the reason for the rejection. In fact, there can be even several reasons. The most frequent reasons for rejection: uncovered sensitive data; no signature on the back of the card; a croppe...
Frequency of card verification
You should verify your bank card only if you are going to use it for the first time to make a deposit. Once it is verified, you won’t have to repeat this procedure every time you replenish your trading account. However, should you wish to u...
Limits on verified cards
You may verify as many cards as you want....
How to upload bank card photo??
To upload a photo of your bank card, please log in to your Client Area, choose Verification in the menu on the left and then click Verify card. On this webpage, you will be able to upload photos of the front and back sides of your bank card...
Bank card photo processing
You can cover a part of your bank card with a stripe of paper, leaving only the first 6 and last 4 digits visible. The rest of the card’s digits should remain uncovered. Take a photo of the card ensuring that all corners and edges are clear...
Security assurances for bank card verification
The photo of the bank card is uploaded to your Client Area, and only you have access to it. In the Client Area, confidential information is transmitted via a secure connection and stored on protected servers. This way, we ensure the safety...
Refunds to unverified cards
You need to contact our Client Support Service or the Finance Department, using any communication method that is convenient for you. Check out available contact options here. Our staff will give you instructions on how to proceed....
Card verification via InstaVerify
You can use the InstaVerify app compatible with both Android and iOS.The app allows you to take a photo of a bank card or upload the image from your phone memory. By means of the app you can also fill in the required fields with the in...
Use of online cards
Yes, you can deposit and withdraw funds using an online card. For this, you need to verify the card in the Verification > Card Verification section of the Client Area. Alternatively, you can verify your card through InstaVerify mobile app f...
Bank card verification
If you top up your trading account with a credit card, you must verify it by uploading copies of the front and back sides of the credit card in the Verification > > Verify card section of the client area.The requirements for a bank card ver...
